You have found the perfect hat style and colour, It now is time to make sure it fits like a glove. Hats in Hats Hautecouture’s handy hat sizing guide makes online shopping for hats simple.
Each person has a different size head. To ensure you choose the perfect size hat for your head use our trusted technique for getting it right. You need a soft measuring tape that will go around your head. You can measure in inches or centimetres depending on what you prefer or what tape you have.

With your cloth measuring tape place it around your head, positioned mid forehead about 5mm above your ears and above your eyebrows. If your head size is in between sizes we recommend you going up. e.g. if you measure 58cm and there is no 58cm in the hat you are after, we recommend going up to 59cm. Some people do not like a tight hat. A looser fitting hat is more comfortable if you are wearing it for a long time. You must ensure your hat fits the way you want it.


The Various hat sizes are on the chart below

Your statutory rights are not affected by our Returns Policy. To the extent that any provision in our Returns Policy conflicts with your statutory rights, they will prevail and the particular offending provision in our Returns Policy will be deemed inapplicable.

Returns (Refunds & Exchanges)
If you are unhappy with your item, please let us know. Our Returns Policy gives you 14 days to return or exchange an item bought online with a valid receipt. If 14 days have gone by since your purchase, we cannot offer you a refund or exchange.
To be eligible for a refund or exchange, goods must be returned in a resalable condition. That means your item must be unused and in the same condition that you received it. The item must be in the original packaging and returned with any accessories, labels and “free gifts” or bonus items. To complete your refund or exchange, we require a receipt or proof of purchase.
Damaged items, including torn wrapping and packaging resulting in an unsalable condition, will not be accepted and will not qualify for a refund or replacement.
Please do not send the goods to the address that is on the product box. Please email hatshautecouture@gmail.com and we will supply you with the correct refund address.

Refunds (If applicable)
Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 calendar days. If you paid for standard delivery of the goods, the cost of standard delivery will also be refunded.

Late or missing refunds (If applicable)
If you have not received a refund, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at hatshautecouture@gmail.com or phone +353 87 781 9114

Order Deliveries
Next day delivery is based on:
• Order must be placed and accepted before 12 noon
• Subject to stock availability

Free next day for orders over €150:
• Order must be placed and accepted before 12 noon
• Subject to stock availability

Orders placed after 12 noon Friday and 12 noon Monday will be shipped on Monday after 12 noon.

If a stock item is not available in our warehouse, it will be delivered to you and shipped out in the next shipping cycle.

Sale items
We do not offer refunds for sale items unless they are faulty or defective.

Exchange (If applicable)
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please send us an email at hatshautecouture@gmail.com and we will send you on the returns address.
Damaged items, including torn wrapping and packaging resulting in an unsaleable condition, will not be accepted and will not qualify for a refund or replacement.
Shipping
To return your product, please mail your product to hatshautecouture@gmail.com with your details and reason for returning.
You will be responsible for paying for your own shipping costs for returning your item unless the item is faulty. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over €50, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.

Contact Details
Phone: +353 87 781 9114
Email: hatshautecouture@gmail.com
Address: Boley Manor, Boley New Ross, Co Wexford, Y34WC81